How do I create an account?

Visit our registration page and complete the form with your details.

• If you’re an existing Brammall customer, include your Customer ID.
• If you’re new, check the box labeled “I don’t have a Customer ID” and provide the requested information.

Our team will review your submission and send a confirmation email once your account is approved and ready to use.

Do I need an account to place an order?

You can check out as a guest, but we recommend creating an account to unlock additional features including order history, saved lists, access to special pricing, and faster reordering.

How do I get a quote?

Sign in to your account and add items to your cart. During checkout, enter your shipping details and choose “Get a Quote” instead of a payment method. Submit the form, and a quote will be emailed to you shortly after.

Can I submit or approve a quote online?

Yes. Customers with full account access can go to My Account → Quotes to view, edit, or approve a quote. You can also add a PO number and place the order directly from your account.

Can I save or reorder previous purchases?

Absolutely. Visit My Account → Orders or Invoices, open any past transaction, and re-add items to your cart in a single click. You can also save items to a shopping list for easy reference next time.

What if I can’t find the item I’m looking for?

As a distributor, we have access to an extensive network of suppliers and product lines. If an item isn’t listed online, it may be discontinued, temporary, or simply not yet added to the website — but we can often source it for you.

Email us or use our Contact Us page, and our team will help you find the right product or replacement.

What’s a Shopping List?

Shopping Lists allow you to save and organize items for easy reordering. Many customers use them to group products by job number, tool type, or machine, helping streamline repeat orders and simplify purchasing.

How do I use the Quick Order Pad?

The Quick Order Pad lets you enter multiple item numbers and quantities at once — then add them all to your cart in one click. It’s a fast, efficient way to place repeat orders without browsing through the full catalog.

Where can I download or pay invoices?

Go to My Account → Invoices to view, download, and pay your invoices securely all in one convenient place.

What is your return policy?

Products may be returned within 30 days if they’re unused, unopened, and in original packaging. Please email our sales team to request a Return Materials Authorization (RMA) before sending anything back. Returns may require supplier approval and could be subject to a restocking fee. View our full Return Policy.